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| Common Questions |
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- There are many sign companies. Why should I buy from First Sign Corp?
- Im located in South Florida. Can I pick up my order?
- Is your web-site secure?
- When will my order ship?
- Will my custom color match my artwork?
- How long will my sign last?
- I have small bubbles in my sign or vinyl lettering. Will these go away?
- Do you provide custom artwork or logo design?
- What kind of files do you need for my artwork or company logo?
- There are many sign companies. Why should I buy from First Sign Corp?
We use 3M high performance premium vinyl lettering, with a five to seven year outdoor life, and we stock a wide variety of bright, vivid colors.We have been graphic specialists since 1983 with 1000's of satisfied customers. Our facility uses state of the art computerized cutting equipment. Our new solvent ink HP 8000 Printer is used for durable outdoor vinyl prints and banners and can print up to 16.7 million colors. We also provide scanning services, and can create multi-color, and four-color logo's. We are a member of the ISA (International Sign Association) and Greater Pompano Chamber of Commerce.
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- Im located in South Florida. Can I pick up my order?
Yes, local Customers can pick up orders at our facility in Pompano Beach, Fl. Our address is: First Sign Corp.
2085 N. Powerline Road
Pompano Beach, FL. 33069 Please see our "driving directions" link for more detailed description of our location.
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- Is your web-site secure?
Yes, our shopping cart is protected by a Secure SSL connection. An "https://" prefix in the URL and a key or padlock icon in the browser's status bar indicate that a Web site is secure. An SSL-encrypted session usually starts once a visitor signs in to a secure area of a Web site, such as the checkout or account-management area of an online store. You will see the padlock icon on the bottom of the screen if you are using the latest version of your browser, Mozilla or Internet Explorer. Our shopping cart and your order is protected by SSL. If you have any questions about our secure site you can call us at 1-800-393-7221.
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- When will my order ship?
Stock items are usually shipped 24-48 hours after the order is placed. Completion times on custom orders vary depending on the weekly workflow. In some cases items may be out of stock. In this case, you will be notified that the order may take an additional 3-5 business days. If you would like to cancel your order please notify us with in 24 hours. After your order is placed you will receive a order confirmation e-mail with your order details. If you do not receive a confirmation e-mail, please contact us to make sure your order went through. At First Sign Corp. we strive to process you order in a timely maner.
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- Will my custom color match my artwork?
Color matching can be challenging. Computer monitors do not show accurate colors because each monitor shows colors differently due to their settings. Some colors cannot be created by our digital printer. For these reasons, we cannot promise a color match on internet orders. We can only promise to do our best to match your colors to the artwork you provided.
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- How long will my sign last?
The manufacture gives the products we use a life span of 5-7 years. Depending on sun exposure and weather conditions a sign can last much longer. Some of our signs have been up for 20 years and still look great. If you would like your sign to last longer we can add UV coating which will add around 2-3 years to the life of your signs for an additional fee. Please ask us for details.
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- I have small bubbles in my sign or vinyl lettering. Will these go away?
Yes, small bubbles are characteristic with vinyl and usually will disappear after being in the sunlight for a couple days.
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- Do you provide custom artwork or logo design?
Yes, we are a full service sign shop, we have in-house graphic designers to meet your needs, please contact us for our hourly rates.
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- What kind of files do you need for my artwork or company logo?
We prefer vector files such as .eps or .ai but can also use .jpg or .gif as long as they are large enough and have a high enough resolution. High resolution files are needed if you are going to enlarge your image for large format printing. If you have had professional brochure or letterhead printing in the past, you may be able to get your artwork from your printing company. Artwork can be given to us on a disk, attached to an e-mail, uploaded from our web-site by using our "File Upload" link, or mailed to us - fax is usually poor quality and is not acceptable.
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